How can we help?

Find answers, guides, and support for Taskova

Browse by Category

Quick Answers

How does payment protection work?

When you fund a milestone, the money is held securely in escrow. It's only released to the tradie when you approve the completed work. This protects both parties.

Learn more →
What fees does Taskova charge?

Clients pay no platform fees. Tradies pay a small commission (10%, capped at $25 for regional jobs) on completed work only.

Learn more →
How are tradies verified?

We verify ABN, QBCC licence numbers, and insurance certificates. Verified tradies display a verification badge on their profile.

Learn more →
What if there's a dispute?

Our dispute resolution process starts with direct communication, then mediation by our support team, and can escalate to QBCC if needed.

Learn more →

Still need help?

Our support team is here to assist you